Grow My Therapy

Grow My Therapy

Grow My Therapy — automation for psychology practices

Practice automation for psychologists, where assessment eats the admin.

A therapy caseload generates a predictable trickle of administration. An assessment caseload generates something else entirely: multi-session bookings that have to happen in sequence, questionnaires that take a parent an hour to complete, collateral forms sent to a school, and a family that will email three times asking where the report is.

That is where the hours go, and almost none of it requires you.

Appointments in a single evaluation, booked in sequence
3+Appointments in a single evaluation, booked in sequence
Enquiry paths, therapy and assessment, routed separately
2Enquiry paths, therapy and assessment, routed separately
Clinical decisions touched by any of this
0Clinical decisions touched by any of this
Answers to the routine questions
24/7Answers to the routine questions

One evaluation, many moving parts

The sequence an assessment actually runs through

Each of these steps is a place where a family stalls, a form goes uncompleted, or you end up chasing something between appointments. Each one can be handled automatically.

  1. 01

    The enquiry

    Routed separately from therapy enquiries, with an immediate reply that answers the three things assessment enquirers always ask: what it covers, how long the report takes, and what it costs.

    Different form, different routing

  2. 02

    Screening before booking

    The referral question, the age, whether a school or court is involved, whether previous testing exists. Collected before a consultation so the consultation is not spent gathering facts.

    Saves the first twenty minutes

  3. 03

    The intake questionnaire

    Long, and frequently the point where a family stops. Sent with a deadline, chased automatically if incomplete, and stored securely rather than arriving as an email attachment.

    Chased without you chasing

  4. 04

    Collateral forms

    Teacher and other-informant forms sent, tracked and followed up. This is among the most tedious tasks in an assessment practice and among the easiest to hand over.

    Tracked to completion

  5. 05

    The appointment block

    Multiple sessions booked in the right order with the right gaps, reminders configured per appointment, and rescheduling that does not collapse the sequence.

    Sequence-aware, not one-slot-at-a-time

  6. 06

    Report and feedback

    The family kept informed about where the report is, and the feedback session booked before anyone has to ask. This alone removes a meaningful share of your inbound email.

    The “where is my report” email, prevented

The enquiry that comes back

Assessment decisions pause for months, and then resume

A family enquires in October, hears the cost, and goes quiet. In February the school raises it again and they start looking. If your practice treated the October silence as a closed enquiry, they start looking from scratch — which usually means somebody else.

Follow-up for assessment therefore has to be paced completely differently from therapy follow-up. Not three emails in a fortnight, but occasional, genuinely useful contact spread across months: what the process involves, how the timeline works around a school year, what changes once you have a report.

The same applies to the waitlist. People wait a long time for evaluation slots, and a waitlist nobody contacts quietly empties. This is also where the content you publish earns twice: an article about what an evaluation involves is both a search asset and the most useful thing you can send someone who is deciding.

The enquiries you already paid for, sitting quietly for four months, are the cheapest source of assessment work most practices have.

The simpler half

What runs on the therapy side of the practice

Less complex, and still worth doing — particularly for a practice where a waitlist means most enquiries have to be handled without a booking.

  • Availability answered honestlyOpen, waitlist or closed, stated before someone invests in an enquiry that cannot go anywhere — surfaced by the site itself as well as by the enquiry reply.
  • Waitlist capture that triagesEnough information to tell whether someone is a fit, so the list is usable rather than a pile of names.
  • Referral suggestionsFor the people you cannot take. Sent automatically, and remembered by them for a long time.
  • Intake and policy signingCompleted before the first session so the session is clinical rather than administrative.
  • Reminders and reschedulingStandard, and still the single most effective no-show intervention available.
  • The route from assessment to therapyA family that has just received a diagnosis frequently needs therapy and often does not know you provide it.

Where we stop

Things we will not put an automation in front of

Assessment work involves data that is unusually sensitive and unusually consequential. Some of it is simply not a candidate for this.

No scoring, no interpretation

Test data, protocols and interpretation stay entirely within your clinical systems and your judgement. Nothing here touches them.

No report drafting

A psychological report is a clinical and sometimes legal document with your name on it. We do not automate any part of writing one.

No answering questions about results

A chatbot answers logistics. Any question about what a finding means is routed to you, including the ones a family asks casually.

No automated handling of records requests

Where records go, and to whom, is a decision with legal weight. The automation can collect the request; the release is yours.

Questions we get

What psychologists ask us about this

Can automation chase incomplete intake questionnaires?

Yes, and for assessment practices it is usually the highest-value piece. Long questionnaires stall — a parent starts one at ten at night and does not return to it. Automatic, polite reminders with a deadline, and a status you can see without asking anyone, removes a recurring administrative task and prevents evaluations being delayed.

Can it handle teacher and other-informant forms?

It can send them, track whether they have been returned and follow up when they have not. Where a school requires a specific process or its own paperwork, that part remains manual — we will tell you which of your forms fit the automated path and which do not rather than implying all of them do.

Will families be able to ask a chatbot where their report is?

They can ask about the process — typical turnaround, what happens at feedback, how the report is delivered. Anything about a specific individual’s case is routed to you rather than answered, because a status update on a named person is confidential information and not something an automated system should be handing out.

How does this interact with my EHR or testing platform?

It sits in front of them. Enquiries, screening, scheduling and general intake happen here; clinical records, test data and reports stay in the systems you already use. Where a direct integration would be genuinely useful, it is a scoped project rather than a claim we would make on a page.

Is this worth it for a small practice?

It depends how much of your week is administration. For a solo assessment practice it frequently is, because the admin per case is high and it is all yours. For a therapy-only practice with a full caseload the case is weaker, and we would say so — the pieces worth having are usually intake, reminders and enquiry follow-up rather than the whole layer.

Walk us through one evaluation, start to finish.

Every place you had to chase something is a candidate. We will map it against what can safely be automated and what has to stay with you. See everything we do for psychologists.

No obligation · nothing clinical is ever automated